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FAQ
FREQUENTLY ASKED QUESTIONS
Q: What is the material? Will it corrode (karatan) or turn black (menghitam)?
A: All of our jewellery are made with stainless steel, plated with 18k gold or rose gold, so they will not corrode or turn black!
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Q: Will the color fade?
A: For the silver color, it will not fade. But with every gold/rose gold plated jewellery, the color will fade overtime (2 - 3 years), if one does not take care of the jewellery properly. The color gold will usually turn into a paler gold (near to the original silver color), and the rose gold will usually turn into gold.
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Note that this happens to ALL gold plated jewelry, even the color of 100% real gold will fade overtime if not taken care of properly (exposure to chemicals, moisture, and harsh usage).
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Q: How long is production time?
A: We commit to dispatch your orders within 5 business days :) Any sudden delays will be informed prior.
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Q: How to care for my jewelry?
A: Treat your jewellery with respect and love, ladies! To keep your jewelry in a pristine condition, pay attention to these points below :
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- Avoid contact with moisture. Take it off before shower, swimming, and exercise.
- Wait to put on your jewelry until after you have applied lotion or perfume. Avoid contact with chemicals.
- Store in our velvet pouch when it is not worn.
- Clean your jewelry using a soft cloth to retain its shine.
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