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FAQ

FREQUENTLY ASKED QUESTIONS

Q: What is the material? Will it corrode (karatan) or turn black (menghitam)?

A: All of our jewellery are made with stainless steel, plated with 18k gold or rose gold, so they will not corrode or turn black

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Q: Will the color fade?

A: For the silver color, it will not fade. But with every gold/rose gold plated jewellery, the color will fade overtime (2 - 3 years), if one does not take care of the jewellery properly. The color gold will usually turn into a paler gold (near to the original silver color), and the rose gold will usually turn into gold.

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Note that this happens to ALL gold plated jewelry, even the color of 100% real gold will fade overtime if not taken care of properly (exposure to chemicals, moisture, and harsh usage). 

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Q: How long is production time?

A: We commit to dispatch your orders within 5 business days :) Any sudden delays will be informed prior.

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Q: How to care for my jewelry?

A: Treat your jewellery with respect and love, ladies! To keep your jewelry in a pristine condition, pay attention to these points below :

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- Avoid contact with moisture. Take it off before shower, swimming, and exercise.

- Wait to put on your jewelry until after you have applied lotion or perfume. Avoid contact         with chemicals.

- Store in our velvet pouch when it is not worn.

- Clean your jewelry using a soft cloth to retain its shine.

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